How to Fix Screen Recording Errors

Alexandra Meyer
Co-authored with Alexandra Meyer
2,980 views

Screen recording has become an indispensable process for many, whether for educational tutorials, game recording, or simply capturing moments on your device. However, it can be incredibly frustrating when you find yourself asking, "Why is my screen recording not working?"

From screen recording software glitches to user error and permission settings, there are myriad reasons why your screen capture might fail. In this article, we’ll delve into the most common issues that can prevent screen recorders from functioning properly. We will also provide step-by-step solutions on how to fix screen recording problems.

Let's explore why your screen record might error and how to fix it.

Why is my screen recording not working?

When your screen recording tool fails, it can be a perplexing experience. The causes can range from simple user errors to more complex system issues.

Below we will discuss some common reasons why your screen record is not working and how to address them.

Reason 1. Permission

Permission issues are one of the most popular reasons why screen recording may not be working on your device. Operating systems enforce strict controls to protect user privacy, which means that applications, including screen recorder, need explicit authorization to access and capture your desktop and webcam.

Screen recorder not working: Reason 1

Solutions:

  • Windows: Go to Settings > Privacy > Camera and ensure the app you’re using has permission.
  • Mac: Go to System Preferences > Security & Privacy > Privacy, and check if the program is listed and enabled.

Reason 2. Software Glitches

These glitches can arise from various sources, such as bugs in the operating system, issues within the screen recording application itself, or conflicts with other programs running on your PC.

Causes:

  • Updates to the operating system can introduce bugs that affect the functionality of video recorders.
  • The screen recorder itself may have errors that prevent it from working correctly. This is especially common with newer or less frequently updated software.
  • Other processes running simultaneously can interfere with the screen recording, particularly if they use similar resources or permissions.
  • Corrupted installation files or data within the recording program can cause it to malfunction.
Screen recorder not working: Reason 2

Solutions:

  • Restart your device to clear temporary issues.
  • Update your operating system and screen recorder to the latest version.

Reason 3. Insufficient Storage

Screen recordings, especially those of high quality, consume a significant amount of storage space. If your device is running low on storage, the capturing might fail to start or stop on time.

Screen record is not working: Reason 3

Solutions:

  • Check your available storage and free up space by deleting unnecessary files or apps.
  • Adjust the recording settings to lower the resolution or quality to reduce video file size.

Reason 4. Compatibility Issues

Compatibility issues can arise when the desktop recorder you're using is not fully supported by your operating system version, hardware specifications, or other software dependencies.

Screen record is not working: Reason 4

Solutions:

  • Ensure that both your device's OS and the screen recording app are updated to the current versions.
  • Review the system requirements for the recording screen to ensure compatibility.
  • Experiment with different applications until you find one that meets your needs and works smoothly on your computer.
  • Disable or enable specific features or options within the app that may be causing conflicts.

If you're unable to resolve compatibility problems on your own, reach out to the video recorder developer's support team for assistance.

Reason 5. Background Processes

These processes consume system resources such as CPU, memory, and disk I/O, which can interfere with the operation of video recorders. Identifying and managing these background operations is fundamental to optimizing your PC's performance during screen capture sessions.

Screen recording is not working: Reason 5

Solutions:

  • Identify non-essential applications consuming resources and close them using "Task Manager" (Windows) or "Activity Monitor" (Mac).
  • Monitor CPU, memory, and energy impact columns to identify resource-intensive tasks.
  • Turn off unnecessary startup programs by right-clicking and selecting "Disable".

Reason 6. Audio Settings

Sound settings play a crucial role in screen recording, as they determine the quality and clarity of the audio captured along with the video. Improper adjustments can result in recordings with no sound, low-quality audio, or synchronization issues.

Configuring settings correctly ensures that your screen recordings capture clear and synchronized audio alongside the visuals.

Screen recording is not working: Reason 6

Solutions:

  • Ensure that the correct audio input and output devices are selected in your screen recorder.
  • Check the system sound settings to verify the microphone and system audio are enabled.
  • Enable or disable AGC to automatically adjust microphone input levels based on the volume of the audio signal.
  • Monitor audio levels in real-time during recording to detect any issues (e.g., clipping, background noise) and make on-the-fly adjustments.

Reason 7. Security Restrictions

These restrictions are designed to protect sensitive information and prevent unauthorized access to data. While these measures enhance security, they may also prevent legitimate screen recording activities, particularly in enterprise or educational environments.

Solutions:

  • Seek authorization from system or security administrators and IT departments, to use the program in places with strict policies.
  • Use a desktop recorder that is approved or provided by your organization, or institution, or compliant with policies.
  • If possible, use a personal device or network to perform screen recording.

Reason 8. Outdated Drivers

Drivers act as the communication bridge between your operating system and hardware components, such as graphics/sound cards, and input devices.

When these drivers are outdated, it can result in the screen recorder not working, software crashes, or compatibility issues that disrupt your ability to record your screen effectively.

Screen record isn't working: Reason 8

Solutions:

  • Update your graphics and audio drivers to the latest version from the manufacturer’s website.
  • Use automatic update tools (e.g., Windows Update, macOS Software Update) to keep drivers up-to-date.

Reason 9. Overloaded CPU or Memory

Screen recording requires both processing power and memory usage, as it captures video frames, encodes them, and stores the resulting video file.

If the system resources are already being heavily used by other applications, the screen recorder might fail to function properly.

How to fix it?

  • Close any applications running in the background that are consuming too much CPU or memory.
  • If your hardware allows it, you can upgrade your RAM or invest in a faster CPU to improve overall system performance.
  • Some recording apps are more lightweight and optimized for performance, making them less taxing on system resources.
  • Use Task Manager (Windows) or Activity Monitor (Mac) to monitor CPU and memory usage. This helps you identify which programs are using the most resources.

By understanding these common reasons and applying the corresponding solutions, you can resolve many problems that prevent your screen recording from working.

If the screen capture still isn't working, consulting the support documentation for your specific device or application may provide additional guidance.

Why won't my screen record work on Android?

IssueFix
Feature DisabledVerify if screen capture is activated in settings or try an alternative app.
Insufficient StorageClear unnecessary files or transfer data to an SD card or cloud service.
DRM ProtectionCertain platforms (e.g., Netflix, Prime Video) prevent recording—test with a different application.
Low ChargePlug in your device or turn off power-saving settings.
GlitchRestart your phone or install the latest updates.
Outdated OSUpgrade Android via Settings > Software Update if a newer version is available.
Conflict with Other AppsClose running programs or remove interfering ones.
Microphone Not WorkingEnable audio input access in the recorder’s permissions.
Device LimitationsOlder models may not support this function—check your phone's specifications.
Lack of Necessary PermissionsGrant access to storage, audio, and screen in system settings.

Why can't I screen record: FAQ

Why is my screen recorder not saving the videos?
First, verify the save location in the software settings to ensure it’s a valid directory. Also, make sure there is enough free disk space available to save the recordings.
Why is my screen recording out of sync?
A high system load can cause synchronization issues. To fix this, close unnecessary applications to relieve system resources.
Why won't my screen record work on multiple monitors?
Check if your program supports multi-monitor setups. Some apps require a premium version for this feature, so ensure you have the correct one.
Why do I get an error message saying "Recording Failed"?
This error can be due to a lack of available system resources such as RAM or CPU power. Free up resources by stopping other processes, and search for patches that might address this error.
Why is there a green screen in my recordings?
Verify that you have the necessary codecs installed and consider updating them or using a different format. Some screen recorders are not fully compatible with certain graphics cards, so look for updates or try using another application. Disabling hardware acceleration in the settings might also resolve the issue.
Why can't I record certain video calls?
Some video conferencing applications have built-in restrictions that prevent recording. Additionally, be aware of privacy laws and regulations regarding capturing meetings, and ensure all video participants are legally informed and have consented to the recording.
Why is there an echo in my screen recording?
To eliminate echoes, ensure that only one microphone is active, or use headphones to prevent the audio recorder from picking up sound from your speakers.

Conclusion

Encountering difficulties with screen recording can be daunting, but it's often a solvable issue with the right troubleshooting steps. By systematically identifying the root cause and applying the appropriate solutions outlined in this article, users can ensure smooth and effective video capturing experiences.

It's essential to remain patient and methodical during the debugging process. Additionally, staying proactive with system maintenance, such as keeping software up-to-date and managing storage space, can help prevent future recording problems.

Remember, if you meet persistent problems that can't be solved by advice provided in this guide, don't hesitate to ask on online forums, contact technical support, or knowledgeable colleagues how to fix screen recording.

Tamal Das

Expert Tech Writer

Tamal is a tech writer at Icecream Apps. After completing his MS in Science, he joined reputed IT consultancy companies to acquire hands-on knowledge of IT technologies. Now, he’s a professional content writer of B2B and B2C software products and also a meticulous software reviewer whose reviews on applications and web apps have been published in reputed technology websites. He has already been published on such reputable sites like MakeUseOf, Geekflare, AddictiveTips. When he’s not writing, he researches the internet and technology journals to stay updated about the latest happenings in the SaaS industry.

Co-authors

Alexandra Meyer

Alexandra Meyer

Editor-in-Chief at Icecream Apps

6 min read
Alexandra Meyer
Co-authored with Alexandra Meyer
2,980 views
Related articles:
A screen recorder for computer is a valuable tool for anyone looking to screen capture desktop activity for various purposes.
Collaboration is vital for modern productivity. Loom, a popular video messaging platform, has simplified visual communication for teams.
1,659
The demand for high-quality screen recording software has never been greater. Whether you're crafting educational tutorials, capturing ...
940