Why Is My Snipping Tool Not Working?

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The Snipping Tool app may seem simple, but it’s a really useful program to take screenshots on Windows PCs. That said, it can be annoying when it doesn't work properly.

In this article, we’ll explore some common reasons why Snipping Tool may not be working and offer some practical solutions to get it back on track.

Whether you’re dealing with crashes, error messages, or problems getting your images (Snipping Tool won't save screenshots), the right fixes can help you get everything running smoothly again.

Snipping Tool not working on Windows 10 and 11: causes

ReasonsExplanation
Corrupted system files.If some system files linked to the Snipping Tool are damaged or missing, it can lead to problems with the app.
Software conflicts.Sometimes, other programs on your computer can interfere with the app. This is often due to recent updates or new software installations that don’t play nice together.
Permissions issue.Not having the right permissions to run or access the tool can also cause it to misbehave.
Outdated drivers.If the drivers for your graphics card or other essential hardware are outdated or incompatible, that might be why the Snipping Tool won't open.
Virus or malware.Malware or viruses on your computer can disrupt how other programs function.
Hardware issuesIn rare instances, problems with your mouse or touchscreen can affect taking screenshots.
System updates.Occasionally, updates to your operating system can inadvertently create issues with the Snipping Tool.

How to fix Snipping Tool not working on Windows 11 and 10

Restart your computer

Sometimes, all you need is a quick restart. Turning your computer off and on can often clear up those annoying little glitches that mess with the Snipping Tool.

Check for updates

It’s a good idea to keep everything updated because this can fix bugs and improve how things work. Here’s how to check:

  • Windows update. Head over to your settings, then find "Update & Security." Click on "Windows Update" and look for a button that says "Check for updates."
  • Update Snipping Tool. Microsoft occasionally updates apps separately. Open the Microsoft Store and search for "Snipping Tool." If you see an update there, download it.

After you’ve updated everything, give your computer another restart. If the Snipping Tool is still acting up, it might be time to dig into some other troubleshooting options.

Run the troubleshooter

Troubleshooter is a built-in Windows utility designed to automatically detect and resolve various problems that may occur within the operating system or specific screenshot applications.

Here's how to access it:

  1. Press the Windows key + I to open the Settings app.
  2. Click "Update & Security" in the bottom part of the window.
  3. In the left pane, select "Troubleshoot" and press "Additional troubleshooters".
  4. Scroll down until you find the "Windows Store Apps" option.
  5. Hit "Run the troubleshooter" and follow the instructions. The tool will scan your system for any issues related to the Snipping Tool and attempt to repair them automatically.
  6. After the utility completes the process, restart your PC to apply any fixes that were implemented.
Snipping Tool not working: Troubleshooting

Reinstall Snipping Tool

Certain files necessary for the screenshot tool to function properly may become missing or damaged over time. Reinstalling the application ensures that all required files are present and in working condition.

  1. Open the Windows settings and select "Apps" from the menu.
  2. Scroll through the list to find the Snipping Tool. Click on it and select "Uninstall".
  3. To download the program, open the Microsoft Store and use the search bar to find it.
  4. Press the "Get" button to reinstall the screen capturing software.
Fix the Snipping Tool not working

Try alternative screenshot software

Using a Snipping Tool alternative can indeed be a workaround if you're encountering persistent difficulties with the Snipping Tool.

Icecream Screen Recorder offers comprehensive screenshot capabilities along with additional features like video recording.

Here's how you can use it:

  1. Download the free screen capturing software from the official website.
  2. Follow the on-screen instructions to install it on your computer and launch the program.
  3. Choose the "Screenshot" mode from the side menu.
  4. Select the desired area of the desktop.
  5. Click the "Capture" button to take the screenshot.

The program provides basic screenshot editing features to annotate and enhance your images.

Free Snipping Tool app alternative

Check for conflicts

Some third-party applications might conflict with the Snipping Tool. Try temporarily disabling or uninstalling recently downloaded software to see if it resolves the issue.

Security apps, including antivirus programs and firewall applications, can sometimes be the reason the Snipping Tool doesn't work. Temporarily disable or adjust the settings of your security program.

Use Event Viewer to check for any error messages or warnings. This can provide insights into underlying issues that may be causing conflicts.

Repair system files

Fixing system files can help resolve issues related to corrupted or missing data.

How to do it with System File Checker (SFC):

    1. Press the Windows key and type "cmd" in the search bar.
    2. Right-click "Command Prompt" and select "Run as administrator".
    3. Type the sfc /scannow command and press Enter to execute it.
    4. The SFC will scan your system for corrupted files and attempt to repair them automatically.
    5. After the process is done, restart your computer to apply the changes.

Conclusion

Meeting the question "Why is my Snipping Tool not working" can be pretty frustrating. But don’t worry—just follow these steps, and you should be able to sort it out.

Doing this helps keep your Snipping Tool OK, so you can take and share screenshots whenever you need to.

Rean Uehara

Expert Tech Writer

Rean is a tech enthusiast, digital marketer, operations specialist, and eCommerce coach who focuses on distributed teams. He began working remotely on web-related projects in 2010 and has never looked back. His articles published on Hongkiat, so his authoritative opinion on technology can be fully trusted.
3 min read
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